Our priority has always been the safety and well-being of all our patients and dental team.
From the construction process, we incorporated state of the art ventilation and air filtration systems to eliminate cross-contamination. Our actions came in handy through the pandemic as the measures recommended by the regulators were already in place. We sourced over and above the essential protective equipment allowing us to confidently open our doors to our patients.
We try to minimize unnecessary contact as much as we can. Appointments will be booked online or over the phone, and medical history questions can be answered online or on your smart phone. If that is not possible, a clinipad will be available at the reception for paperless medical history filing and document signing.
What to expect when attending Klassdental
Please be punctual
to the appointment. We need to follow strict fallow times depending on our procedures. If you arrive too early you can notify us by phone or by checking in on the patient portal on your smart phone.
We will let you know
when we are ready to let you in.
Please come alone for the appointment, unless legally accompanying a person without capacity of consent.
When you arrive
we ask you to please wear a mask
You will be asked to sanitise your hands upon entering our practice
We might ask you if we can take your temperature with an external thermometer.
Where possible
contactless payment will be taken in advance of your treatment. Payments with contactless cards are restricted to £45, but contactless payments with smart phones and smart watches (apple pay, google pay, etc) have a higher limit, up to £500. Chip and pin has no limit.
We will ask you
to put your personal belongings in a box which will be kept safe.
When you enter the surgery the clinical team may be wearing full protective equipment for your benefit.